The European Ombudsman deals with complaints about possible mistakes in EU institutions and agencies, and whether they comply with fundamental rights, legal provisions or principles of good governance.
This includes, for example, administrative inconsistencies, injustice, discrimination and abuse of power, no responses, denial of information and unnecessary delays.
If you are a citizen or resident of an EU Member-state, you may file a complaint to the European Ombudsman. Businesses, associations or other institutions with a legal address in the EU may also file a complaint.
Please visit the European Ombudsman homepage to see more.
The European Ombudsman comprises 99 bureaus in 35 European countries.