On December 12, Parliamentary Secretary of the Ministry of Economics, Jurgis Miezainis, participated in a discussion organized by the Latvian Information and Communication Technology Association (LIKTA) titled “Digital Infrastructure – For Efficient Public Administration.” During the discussion, the Ministry of Economics representative emphasized the importance of digital infrastructure in public administration, as well as the opportunities it provides for improving efficiency in the future.
J. Miezainis explained that the implementation of digital services requires more active involvement, which would result in a more organized, convenient, and accessible system for both its developers and citizens. E-services must be easy to understand and use so that the processes of data entry and processing do not create obstacles.
A representative survey of citizens conducted by LIKTA in cooperation with the research agency Norstat found that in 2023, 23% of citizens regularly used state or municipal e-services, while by 2025, this figure had risen to 31%. Citizens are increasingly using e-services, highlighting the justified need to make the system even more accessible, convenient, and faster.
"A modern, secure, convenient, and integrated ICT infrastructure is the most effective and safest solution for delivering state and municipal functions. The state needs to purposefully integrate cloud computing services across public administration, meaning that a unified methodology, supervision, and practical guidelines should be implemented to guide public administration toward achieving a single goal. In digitalization, we are one step ahead of other countries, but we must continue its development and improvement to remain ahead in the future. Analog processes do not require a digital facade, but a digital process is digital by nature," emphasized Parliamentary Secretary Jurgis Miezainis.
During the discussion, the Ministry of Economics representative highlighted the need to further develop digital services that would ensure efficient and secure delivery of public functions. In 2025, 52% of companies used cloud services, while approximately 12% used artificial intelligence solutions, indicating significant growth potential for Latvia in this area.
Latvia is one of the leading countries in Europe in terms of internet usage intensity – broadband internet is available to 80% of households, while fiber-optic internet reaches 62% of the population. Additionally, mobile internet (4G/5G) is available to over 90% of household addresses, providing citizens the opportunity to use digital public administration tools quickly and efficiently.