Latvian Point of Single Contact (PSC) is part of e-government portal www.latvija.gov.lv that allow service providers to get the information they need and complete administrative procedures online.
In cooperation with respective competent authorities' the advice on business matters and requirements to provide services in Latvia for the End-Users is provided by:
Investment and Development Agency of Latvia
Address: 2 Perse Street, Riga, LV-1442
Latvian Product Contact Point is part of the e-government portal www.latvija.gov.lv, which provides information in response to queries related to the national technical rules, national administrative procedures applicable to specific goods, requirements for placing a product on the market, or the mutual recognition of goods.
The advice on business matters and requirements for products in cooperation with responsible authorities provides:
PCP Latvia also encompasses the Product Contact Point for Construction (PCPC). It is provided by the Ministry of Economics established under the Construction Products Regulation (EU) No 305/2011. It provides reliable and precise information free of charge on rules applicable to the incorporation, assembling, or installation of a specific type of construction product. It also provides information about provisions aimed at fulfilling basic requirements for construction works applicable to the intended use of each construction product in the territory of a Member State. To contact PCPC it is advised to contact the Ministry of Economics (by e-mail: email@example.com) or the Investment and Development Agency of Latvia (by e-mail: firstname.lastname@example.org).
EEN is the largest business and innovation support contact point providing practical information on specific questions from entrepreneurs about EU matters, focusing on SMEs.
You can find all the necessary information on the EEN website.
SOLVIT can help to solve problems, if institutions of the European Economic Zone (EU Member-states, Norway, Iceland, and Lichtenstein) do not comply with EU regulations.
A complaint can be filed to SOLVIT in the case:
- your or your company’s EU rights have been breached
- a state institution has taken a decision that does not comply with EU regulations
- a violation has occurred in another EEZ state.
SOLVIT can help to find solutions regarding the recognition of professional qualifications, mutual recognition of products, freedom of doing business, posting of workers, unfair conditions in state tenders, etc.
You can find more information on the e-government portal www.latvija.gov.lv.
European consumer information centre (ECC Latvia) ensures the protection of consumer rights when disputes between consumers and businesses arise regarding purchases in EU Member-state, Norway or Iceland.
You may contact ECC Latvia if you have problems or questions regarding:
- buying products or services outside of Latvia
- shopping online
- travelling by plain (denial of boarding, cancelled flight, long delays, lost or damaged luggage)
- renting a car
- booking a hotel, etc.