Latvian Point of Single Contact (PSC) is part of e-government portal www.latvija.gov.lv that allows service providers to get the information they need and complete administrative procedures online.
In cooperation with respective competent authorities' the advice on business matters and requirements to provide services in Latvia for the end-users is provided by:
Investment and Development Agency of Latvia
Address: 2 Pērses Street, Riga, LV-1442
Latvian Product Contact Point is part of the e-government portal www.latvija.gov.lv, which provides information in response to queries related to the national technical rules, national administrative procedures applicable to specific goods, requirements for placing a product on the market, or the mutual recognition of goods.
The advice on business matters and requirements for products in cooperation with responsible authorities provides:
PCP Latvia also encompasses the Product Contact Point for Construction (PCPC). It is provided by the Ministry of Economics established under the Construction Products Regulation (EU) No 305/2011. It provides reliable and precise information free of charge on rules applicable to the incorporation, assembling, or installation of a specific type of construction product. It also provides information about provisions aimed at fulfilling basic requirements for construction works applicable to the intended use of each construction product in the territory of a Member State. To contact PCPC it is advised to contact the Ministry of Economics (by e-mail: email@example.com) or the Investment and Development Agency of Latvia (by e-mail: firstname.lastname@example.org).
EEN is the largest business and innovation support contact point providing practical information on specific questions from entrepreneurs about EU matters, focusing on SMEs.
You can find all the necessary information on the EEN website.
Notification obligations in the EU
European Commission launched the Single notification window – a portal that provides a single-entry point for Member States’ notification obligations under Single Market rules. It aims to reduce administrative burden, simplify the procedural steps, and make it easier for national administrations to notify their legal obligations.
The Single notification window does not replace the existing notification systems, it contains the information on all notifications, an explanation of each procedure as well as links to the relevant legal bases.
The Single Market Enforcement Task Force (SMET) was set up by the Action plan for better implementation and enforcement of single market rules adopted in March 2020 as part of the European industrial strategy. Latvian contact point for SMET is the Ministry of Economics.
In this forum, the European Commission and representatives of the EU Member States address the most pressing Single Market barriers to ensure smooth cross-border activities with the EU.
SMET’s objective is to facilitate the smooth functioning of the Single Market based on concrete reachable actions. So far SMET has addressed issues regarding the reduction of documents in the field of regulated professions, justification of prior checks for regulated professions, improvement of the permit procedures in the field of renewable energy, simplification of employees' posting requirements in the Member States etc.
The report on the progress of the selected issues and the results achieved within the SMET is published annually and is publicly available on the SMET portal.
SOLVIT can help to solve problems, if institutions of the European Economic Zone (EU Member States, Norway, Iceland, and Lichtenstein) do not comply with EU regulations.
A complaint can be filed to SOLVIT in the case:
- your or your company’s EU rights have been breached
- a state institution has taken a decision that does not comply with EU regulations
- a violation has occurred in another EEZ state.
SOLVIT can help to find solutions regarding the recognition of professional qualifications, mutual recognition of products, freedom of doing business, posting of workers, unfair conditions in state tenders, etc.
You can find more information on the e-government portal www.latvija.gov.lv.
European Consumer Information Centre (ECC Latvia) ensures the protection of consumer rights when disputes between consumers and businesses arise regarding purchases in EU Member State, Norway or Iceland.
You may contact ECC Latvia if you have problems or questions regarding:
- buying products or services outside of Latvia
- shopping online
- travelling by plain (denial of boarding, cancelled flight, long delays, lost or damaged luggage)
- renting a car
- booking a hotel, etc.